Returns & Exchanges
At Namesake, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items. Ensure your fashion pieces remain in original condition with tags attached to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging and include the packing slip to ensure our team can identify your return quickly.
Attach the Label
Download and print the prepaid shipping label provided by our portal and affix it to the outside of your package over any old labels.
Drop Off and Track
Drop your package off at any authorized carrier location and keep your tracking receipt until your refund has been processed by our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing